RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. If it is a contract for several goods that you have ordered as part of a single order and which are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, have or have taken possession of the last goods.
In order to exercise your right of withdrawal, you must contact us
Amela Hasanbegovic
A Luxury Flowerbox Frankfurt
Odenwaldring 70
63069 Offenbach am Main
Email: info@a-luxury-flowerbox.de
inform you of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion of the Right of withdrawal
However, the right of withdrawal does not apply to the following contracts:
1. Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, such as personalized items.
2. Contracts for the delivery of goods that can spoil quickly (especially flowers) or whose expiry date would quickly be exceeded,
3. Contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery,
4. Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery
Note: Please note that fresh cut flowers are perishable goods and there is no right of withdrawal.
CANCELLATION FORM
Amela Hasanbegovic
A Luxury Flowerbox Frankfurt
Odenwaldring 70
63069 Offenbach
Email: info@a-luxury-flowerbox.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
......................................................
Order number ................................................. .
Ordered on (*)/received on (*) .......................................... ...........
Name of the consumer(s) .......................................... .......
Address of the consumer(s) .......................................... ........
................................................ ................................................
................................................ Signature of the consumer(s) (only for paper notification)
................................................ Date
(*) Please delete what is not applicable.